SHIPPING POLICY
As a trusted supplier of professional eyelash extensions, we process and ship thousands of orders every day to customers around the world. Simply place your order, and we’ll deliver it straight to your door.
Shipping Options
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DHL Express: 3–5 business days
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FedEx Express: 5–7 business days
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Standard Shipping: 10–15 business days
Business days are Monday through Friday, excluding public holidays.
Shipping Fees
Shipping costs are calculated based on the total weight and volume of your order.
The exact shipping fee will be shown in your cart once you’ve added your items and proceed to checkout.
Order Handling
Most orders are dispatched within 24 hours.
However, if your purchase includes high-demand items that are temporarily out of stock, handling may take 3–5 business days.
Need your order urgently or have any questions? Our support team is ready to assist you.
Contact Us:
Email: info@bouncylash.com
WhatsApp: +1 9047507970
Important Notes
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Delivery times may be longer during public holidays, as courier services operate on a reduced schedule. This is outside of our control, and normal delivery times will resume after the holiday period.
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During busy seasons or customs inspections, your package may take additional time to arrive.
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In rare cases, delays of up to 5 business days may occur.
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While we strive to ensure on-time delivery, we cannot be held responsible for delays or delivery failures caused by circumstances beyond our control.
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If a package is not collected by the recipient, the merchant will not cover the resulting shipping costs.
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