Contact Us

Contact Us

We'd love to hear from you. Whether you have a question about your order, need product advice, or just want to say hello — our team is here to help.


Get in Touch

Email Us

For general inquiries, order support, or partnership opportunities:

info@bouncylash.com

We typically reply within 24 hours on business days.


Message via WhatsApp

Prefer instant messaging? Reach out to us on WhatsApp:

WhatsApp: +1 9047507970

Click the button below to start a conversation.

👉 [Message us on WhatsApp]


Frequently Asked Questions

❓ How long does shipping take?

Shipping times vary by method:

  • DHL Express: 3–5 business days

  • FedEx: 5–7 business days

  • Standard: 10–15 business days

❓ Can I return or exchange products?

Yes. We offer a 60-day return policy. Please check our Return & Refund Policy for details.

❓ Do you offer wholesale or private label?

Absolutely. We proudly support lash artists and business owners with wholesale pricing and private label options. Contact us for more information.

Our Promise to You

We are committed to supporting lash artists around the world with high-quality products, reliable service, and honest advice. No matter your question — big or small — we will always do our best to help.


Bouncylash — Making Retention Simple.


© 2026 Bouncylash | All Rights Reserved