Privacy Policy

PRIVACY POLICY

Our Commitment to Your Privacy

At bouncylash, we take your privacy seriously. This Privacy Statement explains how we collect, use, share, and process your information when you interact with our website, products, and services.


Collection and Use of Personal Data

Personal data refers to any information that can be used to identify you, either directly or indirectly. This includes anonymous data linked to identifying information. It does not include data that has been permanently anonymized or aggregated so that it can no longer identify you.

Safety and Security

We operate under the principles of legality, legitimacy, and transparency. We only collect and use the minimum data necessary for clearly defined purposes, and we apply technical and administrative measures to protect your information. Personal data helps us verify accounts, monitor user activity, detect fraud, and investigate suspicious or illegal behavior that may violate our policies. This processing is based on our legitimate interest in keeping our products and services secure.


What Personal Data We Collect

i. Data You Provide

We collect personal data when you:

  • Create an account

  • Contact our support team

  • Participate in surveys or promotions

  • Use our online help or chat tools

If you make a purchase, we collect account details, billing and shipping addresses, and other authentication and transaction information.

ii. Data About Your Use of Our Services

When you visit our website or use our application, we may automatically collect:

  • Device type and unique identifier

  • IP address and operating system

  • Browser type and usage data

  • Diagnostic and location information (such as GPS or IP-based location)

This helps us improve and personalize your experience.


How We Use Your Personal Data

We use your data to:

  • Provide, improve, and develop our products and services

  • Communicate with you about your account, orders, or policy updates

  • Send you marketing communications (only with your prior consent)

  • Personalize your experience on our site and third-party platforms

  • Measure the effectiveness of our campaigns

You may withdraw your consent at any time by contacting us.


Cookies and Similar Technologies

Cookies are small text files stored on your browser or device. We use cookies to:

  • Store preferences and identifiers

  • Personalize content and ads

  • Understand user behavior

  • Improve security and performance

We may update the specific cookies we use depending on the services you interact with.


Sharing Your Personal Data

We may share your data with trusted strategic partners who help us:

  • Deliver and improve our services

  • Market our products to customers

We do not share your data with third parties for their own marketing purposes without your explicit consent.


Data Disclosure, Storage, and Transfer

i. Legal Compliance

We may be required by law to process or disclose your data — for example, to comply with legal obligations in the European Economic Area (EEA) or your country of residence. For EEA residents, our processing of your personal data is based on the lawful grounds set out in the General Data Protection Regulation (GDPR), including Article 6(1) when we rely on your consent.

ii. Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of our business, we may transfer your personal data to the relevant third party as part of that transaction.

iii. Protection of Rights

We may disclose your data when we believe in good faith that it is necessary to:

  • Enforce our terms and conditions

  • Investigate fraud or security threats

  • Protect our legal rights, users, or operations

iv. National Security and Public Interest

We may also disclose your data if required for national security, law enforcement, or other matters of public importance.


Your Rights

We take reasonable steps to keep your personal data accurate, complete, and up to date. You have the right to:

  • Access, correct, or delete your personal data

  • Restrict or object to further processing

  • Receive your data in a structured, standard format

  • File a complaint with your local data protection authority

To protect your privacy, we may ask you to verify your identity before fulfilling your request. We will respond within a reasonable timeframe — typically less than 30 days.


Third-Party Websites and Services

Our website may contain links to third-party sites, products, or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before using their services.


Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical safeguards to protect your data from unauthorized access or misuse. We will retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Statement, unless a longer retention period is required or permitted by law.


Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect new technologies, industry practices, or legal requirements. If you do not agree with the revised terms, please stop using our services and contact us to close any account you may have created.


Storage and Transfer of Your Personal Data

When you access or use our services, your personal data may be processed or transferred to countries outside your country of residence. These countries may have different or less protective data protection laws than your own. If you do not wish to have your data transferred or maintained outside your country of residence, you should immediately stop using our services.


Contact Us

If you have any questions or wish to exercise your rights, please reach out to us:

Email: info@bouncylash.com
WhatsApp: +1 9047507970


© 2026 bouncylash | All Rights Reserved