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At bouncylash, we take your privacy seriously. This Privacy Statement explains how we collect, use, share, and process your information when you interact with our website, products, and services.
Personal data refers to any information that can be used to identify you, either directly or indirectly. This includes anonymous data linked to identifying information. It does not include data that has been permanently anonymized or aggregated so that it can no longer identify you.
We operate under the principles of legality, legitimacy, and transparency. We only collect and use the minimum data necessary for clearly defined purposes, and we apply technical and administrative measures to protect your information. Personal data helps us verify accounts, monitor user activity, detect fraud, and investigate suspicious or illegal behavior that may violate our policies. This processing is based on our legitimate interest in keeping our products and services secure.
We collect personal data when you:
Create an account
Contact our support team
Participate in surveys or promotions
Use our online help or chat tools
If you make a purchase, we collect account details, billing and shipping addresses, and other authentication and transaction information.
When you visit our website or use our application, we may automatically collect:
Device type and unique identifier
IP address and operating system
Browser type and usage data
Diagnostic and location information (such as GPS or IP-based location)
This helps us improve and personalize your experience.
We use your data to:
Provide, improve, and develop our products and services
Communicate with you about your account, orders, or policy updates
Send you marketing communications (only with your prior consent)
Personalize your experience on our site and third-party platforms
Measure the effectiveness of our campaigns
You may withdraw your consent at any time by contacting us.
Cookies are small text files stored on your browser or device. We use cookies to:
Store preferences and identifiers
Personalize content and ads
Understand user behavior
Improve security and performance
We may update the specific cookies we use depending on the services you interact with.
We may share your data with trusted strategic partners who help us:
Deliver and improve our services
Market our products to customers
We do not share your data with third parties for their own marketing purposes without your explicit consent.
We may be required by law to process or disclose your data — for example, to comply with legal obligations in the European Economic Area (EEA) or your country of residence. For EEA residents, our processing of your personal data is based on the lawful grounds set out in the General Data Protection Regulation (GDPR), including Article 6(1) when we rely on your consent.
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of our business, we may transfer your personal data to the relevant third party as part of that transaction.
We may disclose your data when we believe in good faith that it is necessary to:
Enforce our terms and conditions
Investigate fraud or security threats
Protect our legal rights, users, or operations
We may also disclose your data if required for national security, law enforcement, or other matters of public importance.
We take reasonable steps to keep your personal data accurate, complete, and up to date. You have the right to:
Access, correct, or delete your personal data
Restrict or object to further processing
Receive your data in a structured, standard format
File a complaint with your local data protection authority
To protect your privacy, we may ask you to verify your identity before fulfilling your request. We will respond within a reasonable timeframe — typically less than 30 days.
Our website may contain links to third-party sites, products, or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before using their services.
We use reasonable technical, administrative, and physical safeguards to protect your data from unauthorized access or misuse. We will retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Statement, unless a longer retention period is required or permitted by law.
We may update this Privacy Statement from time to time to reflect new technologies, industry practices, or legal requirements. If you do not agree with the revised terms, please stop using our services and contact us to close any account you may have created.
When you access or use our services, your personal data may be processed or transferred to countries outside your country of residence. These countries may have different or less protective data protection laws than your own. If you do not wish to have your data transferred or maintained outside your country of residence, you should immediately stop using our services.
If you have any questions or wish to exercise your rights, please reach out to us:
Email: info@bouncylash.com
WhatsApp: +1 9047507970
© 2026 bouncylash | All Rights Reserved
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